By: Alex
Imagine a pathway. You’re at point A and you are looking to get to point B. It sounds simple enough, but…
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Being nice means different things in different cultures. In the world of sales, being nice means not closing the deal. I…
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Jeffrey Gitomer, one of my colleagues, friends, and an amazing salesperson, wrote a book called the Sales Bible. In his…
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What is a connector? I can’t think of a better way to explain this than by sharing the story of my…
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Ever heard of Fred Reichheld? He’s written several books and hundreds of articles on why loyalty marketing is the lynchpin of…
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