In: Podcast

14 Oct81: Objection Obliterator Template


Imagine a pathway. You’re at point A and you are looking to get to point B. It sounds simple enough, but…

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07 Oct80: Root Meaning of “Nice”


Being nice means different things in different cultures. In the world of sales, being nice means not closing the deal. I…

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23 Sep79: A Sale is Always Made


 Jeffrey Gitomer, one of my colleagues, friends, and an amazing salesperson, wrote a book called the Sales Bible. In his…

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16 Sep78: Connect with Connectors


What is a connector? I can’t think of a better way to explain this than by sharing the story of my…

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09 Sep77. What’s Your NPS?


Ever heard of Fred Reichheld? He’s written several books and hundreds of articles on why loyalty marketing is the lynchpin of…

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